ecobee offers smart home products that provide comfort and peace of mind. ecobee is about improving everyday life, while creating a more sustainable world.
Confirm that your device is working correctly in the ecobee app.
If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding.
If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below.